Find answers to the most common questions about custom cut glass, ordering, shipping, and our policies.
We offer tempered glass, laminated glass, frosted glass, mirrored glass, and tinted glass. Each type is available in various thicknesses and finishes.
A seamed edge is a basic edge finish where sharp edges are lightly sanded for safety. If the edges of the glass will be visible, we recommend a polished edge for a smooth, professional look. If your glass will be framed, a seamed edge is usually sufficient.
Simply visit our Order Now page, select your glass type, glass shape, dimensions, thickness, tint, and edge finishes, and add it to your cart. Once your order is placed, we’ll start processing it immediately.
Use a tape measure to get accurate width and height measurements in inches. If your glass has rounded or irregular edges, consider using a template or sketch with precise dimensions.
Orders are processed within 5-7 business days, and shipping takes an additional 3-5 business days depending on your location. We partner with trusted carriers to ensure safe delivery.
Once your order ships, you will receive an email with tracking information. You can also check the status of your order by logging into your account or visiting our Order Tracking page.
Due to the custom nature of our glass products, we do not accept returns or exchanges. However, if your glass arrives damaged or incorrect, we will work with you to resolve the issue promptly.
We accept all major credit cards (Visa, MasterCard, AMEX, Discover) for secure and convenient transactions.
You can reach us via the contact form or email at hello@easycustomglass.com or call us at (541) 497-1444. Our team is available Monday-Friday, 9 AM - 5 PM PST.